Refund Policy
We have a 10 day returns policy, so you have 10 days after receiving the item to request a return.
In order to be returned, the item must be in the same condition in which it was received, a receipt or proof of purchase is also required.
For returns, you can contact us at lecamoscine@gmail.com specifying whether you want an exchange or a refund.
You change
Once we have received the return and confirmed that the item is in its original condition, we will proceed with shipping the new Camoscina. The exchange service is free.
Refunds
In case you wish to return the purchased items you can contact us and we will organize all the information via email. to organize the return. Once your return has been received and inspected, we will let you know if the refund has been approved. If approved, the refund will automatically be made to your original payment method. It may take some time for your bank or credit card company to process your refund. Shipping costs for refunds are the responsibility of the customer.
Items sent back to us without first requesting a return will not be accepted.
We have a 10 day returns policy, so you have 10 days after receiving the item to request a return. In order to be returned, the item must be in the same condition in which it was received, and the receipt or proof of purchase is also required. For returns, you can contact us at lecamoscine@gmail.com specifying whether you want an exchange or a refund.
You change
Once we have received the return and confirmed that the item is in its original condition we will proceed with the shipment of the new Camoscina. The exchange service is free.
Refunds
In the event that you wish to return the purchased items, you can contact us and we will arrange all the information by email to organize the return. Once your return has been received and inspected we will notify you if the refund has been approved. If approved, the refund will automatically be made to the original payment method. It may take some time for your bank or credit card company to process your refund. Shipping costs for refunds are the responsibility of the customer. Items sent back to us without first requesting a return will not be accepted.